FAQ

Last Updated: February 9, 2026

Welcome to the Glimeraid FAQ page. We’ve compiled the most common questions to help you have a seamless shopping experience for your home and kitchen essentials.

1. Shipping & Delivery

• How much does shipping cost?

  • Shipping is on us! We offer Free Standard Shipping on all orders across the United States, with no minimum purchase required.

• How long will it take to receive my order?

  • The total delivery time is usually 8–15 business days. This includes 1–3 days for processing (handling) and 7–12 business days for transit.

• Do you ship internationally?

  • Currently, Glimeraid only ships to addresses within the United States. We do not offer international shipping at this time.

2. Order Tracking

• How can I track my package?

  • Once your order is shipped, you will receive an email with a tracking number. You can use this number on the carrier’s website (USPS, UPS, FedEx, or DHL) to see live updates.

• My tracking number isn’t working.

  • Tracking information typically takes 24–48 hours to activate in the carrier's system after the shipment confirmation email is sent.

3. Returns & Refunds

• What is your return policy?

  • We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition that you received them.

• What if my item arrives damaged?

  • We apologize for the inconvenience! Please contact us at support@glimeraid.com within 48 hours of delivery with photos of the damaged item and the packaging so we can send a replacement.

4. Cancellations & Changes

• Can I cancel my order?

  • You can cancel your order within 12 hours of placement. After this window, the order may have already been processed and shipped.

• Can I change my shipping address?

  • Please double-check your address at checkout. If you notice a mistake, contact us immediately. Once the order is processed (after 12 hours), we cannot change the destination.

5. Payments

• Is my payment information secure?

  • Yes, absolutely. We use industry-standard encryption to ensure that your personal and payment details are 100% secure.

Still have questions?

We’re here to help!

• Email: support@glimeraid.com

• Phone: +1 479-3450423

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)